AT&T (Survey Request)
In a robocall, the caller +1 855 419 7365 claims to be from AT&T and requests to participate in a services survey. For more information, please read user reports.
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Texas, United States
Approximate caller location (8554197365)
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Phone scam: The scammer will call and claim to be from AT&T, Chase Bank, or another company. They will tell you that you have a virus on your computer and that they need to access your computer to fix it. They may also say that they are calling about a refund or rebate.
The scammer will ask for remote access to your computer so they can “fix” the problem. If you give them remote access, they can install malware on your computer and steal personal information like passwords, banking information, and credit card numbers.
Email scam: Scammers are always looking for new ways to get money from people. They are constantly coming up with new scams and tricks to fool people. One of the most popular scams is the Survey Request scam.
The scammers will send out emails that look like they are from a legitimate company, but they are not. The email will ask you to take a survey and then in return you will be given a reward or prize. But when you go to take the survey, it asks for your personal information like your name, address, phone number, etc. This is how the scammers get your personal information so they can steal your identity and use it for other scams or crimes.
I’ve been an AT&T customer for five years, and over that time, I’ve constantly received calls from various numbers as well as texts from what appear to be legitimate phone numbers but are actually scammers. I believe that telecom companies constantly spam their own customers and never take any action to stop this. In a text message I received recently, I was told I had won a smart phone, but only had to take a survey by clicking a link. I went through the link and found a neatly designed website where there are few questions. The telephone number field was prefilled with my phone number (I do not know how that was obtained) and then there was a credit card information field in which I had to enter my credit card information. A nice thank you message appeared after I entered my expired card in the Chrome autofill form and hit submit. A few hours later, I received a call from a strange phone number from a guy who stated that the card I had entered was expired, and that I should enter a valid credit card number in order to obtain the smart phone. I informed him that I no longer needed the smart phone and hung up. It is always prudent to take caution when answering any call, even if it is from an official number.
I received a robocall from this number claiming to be from AT&T and offering me a survey regarding my previous interactions with AT&T customer service, even though I have never spoken with them.
They called me because I recently contacted them about my internet speed, and after a few days, they wanted to confirm if their customer service department handled my issue. So it is a trustworthy company, and I’ve never been asked for personal information, so I would ask everyone to refrain from posting misleading comments about any responsible company. AT&T is not responsible for scammers spoofing any number and duping you.
At 5 p.m., I received a call from a nonsensical robocall, and all I heard was the repeated boring survey for AT &T services. I just hung up and what I can see is that the caller is AT &T but I do not think they ask for personal information, if they are willing to get that back then they do not have to ask for personal information.